Decathlon

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4.4

( 8 reviews )

Accessories, Supermarket

Closed 10:00 AM - 04:00 PM See Hours

24 Harbour Parade, Southampton SO15 1BA, United Kingdom +44 2380-174-770

Decathlon Southampton is a renowned sporting goods store located at 24 Harbour Parade, Southampton. Specializing in providing top-quality equipment for various sports, the store has gained a reputation for its exceptional rental service experience. Customers have praised the team's friendliness and professionalism, along with their valuable safety advice and local recommendations. The pricing, which is per day rather than per hour, has been deemed great value for money. Alongside sporting equipment, Decathlon Southampton also offers repair services, as exemplified by the exemplary customer service received by a satisfied buyer. With knowledgeable and enthusiastic salespeople like Beln, finding the right product becomes effortless. Operating from 9 AM to 8 PM on most days, Decathlon Southampton is a reliable destination for all sports enthusiasts.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Crowd
- LGBTQ+ friendly
- Transgender safe space

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Martin wang

March 22, 2024

Very competent, friendly, and helpful staff. Specifically, Ash and Liam are the two people that helped me. Liam diagnosed some serious issues with my bike, and recommended I should get a new one instead. And Ash explained everything to me, answered all my questions, and was very patient. He then helped me select a new bike, thoroughly checked/adjusted it before handing it to me, and even threw in some mud guards and lights! And also handed me the new break pads that they had just installed on my new bike the week beforehand. Great experience overall, will definitely keep visiting those guys for any bike issues I have in the future!

Esther rivera

March 22, 2024

Harry was brilliant, he was patient and very welcoming. He gave advice and offered suggestions and offered his time to assist us. Really appreciate the personal touch. The store offered a decent variety and the options were amazing. The check out was an experience on its own with the scan-less system. Made the experience note worthy and will be referring friends and family. Thank you for the service

Lin biggs

March 22, 2024

Very rarely I have seen such a genuine willingness to help sort out your issue. My son bought me an inflatable kayak online with the wrong pump. Luis was top of the class to sort out my problem when I brought the pump at Southampton Decathlon. Your staff are very motivated to help. Thank you

Truax outdoors

March 22, 2024

Has really gone downhill recently. Stock levels are now very poor. Many items now unavailable or only in limited sizes. This also appears to be an issue at other branches. Suspect that on-line sales are being prioritised over in-store purchases. Has the feel of a closing down sale about it.

Tom marlow

March 22, 2024

First experience with Decathlon and I'm ultra pleased, I ordered a kids bike online and they kept to the expected delivery date which I really needed to work out due to it being 2hours away. I got into the store and was surprised to see it built, Liam and Callum had clearly grafted to get this done on time....I was over the moon with the friendly, quick and efficient service and it's certainly been a much more pleasant experience than Halfords!

Steve smith

March 22, 2024

very friendly, great customer service and professional quality work. Check them out.

Gabe s

March 22, 2024

I recently bought a small item at southampton which was immediately returned via the customer service representative. The monies were not refunded, although it was thought they had been. After chasing the company and recently the store, the …

Chrismi 26

March 22, 2024

We wanted to see the size of a pop up 2 man tent and there wasn't one on display. A wonderful assistant, Francisco, obliged and even showed us how to put it back in it's carrier. Excellent service.